Why Customer Experience Is The New Marketing

With Dan Gingiss

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Every day, your company is providing experiences for your customers. But are they experiences worth talking about? When you create a remarkable experience for your customers, they become your best marketers.

If you really want to acquire more customers and keep the ones you have, you need to provide them with remarkable experiences. With some simple tweaks, you too can create customer experiences that people want to share with their friends and social media followers.

Learn how to:

  • Eliminate customer pain points throughout your customer journey
  • Find opportunities to take a blah experience and make it memorable
  • Leverage best practices for listening, responding and engaging in social media

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Dan Gingiss

Dan Gingiss

Customer Experience Speaker & Consultant

Dan Gingiss is an international keynote speaker who believes that a remarkable customer experience can be your best marketing. Dan doesn’t just talk about experiences. He creates an experience for your audience and delivers clear takeaways that they can put into action the very next day at the office.

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